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Privacy Policy

  • Effective Date: 2025-10-16
  • Last Updated: 2025-10-16

We are Framer CMS MultiFilter, and our website is https://framercmsfilter.com/. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

1.1 Purchase and Account Registration

When you purchase or register for Framer CMS MultiFilter, we collect:

  • Email address (required for account access, support, and product updates)
  • Payment information (processed securely through Lemon Squeezy)
  • Location data (country/region, collected by Lemon Squeezy for tax and compliance purposes)

We use Supabase for secure data storage and user authentication. We do not directly store payment card information on our servers.

1.2 Analytics and Usage Data

To improve our product and user experience, we use:

  • Cloudflare Analytics (privacy-focused, no personal data collection)
  • Google Analytics (aggregated usage patterns and traffic analysis)
  • Microsoft Clarity (session recordings and heatmaps to understand user behavior)

1.3 Email Communications

When you purchase from us or register an account, you'll automatically be added to our email list for:

  • Product updates and new feature announcements
  • Support notifications
  • Educational content and best practices
  • Promotional offers (occasional)

You can unsubscribe at any time using the link provided in every email.

1.4 Marketing and Lead Magnets

We use Resend and other email marketing tools to send:

  • Lead magnet content (e.g., free guides, tutorials)
  • Product launch updates
  • Newsletter content

All marketing emails include an unsubscribe option.

2. Payment Processing

We use Lemon Squeezy as our payment processor. When you make a purchase:

  • Lemon Squeezy collects payment and billing information
  • We receive only your email address and order details
  • For more information, visit Lemon Squeezy's Privacy Policy

3. Cookies

We use cookies to:

  • Keep you logged into your dashboard
  • Remember your preferences and settings
  • Analyze site usage and performance

Types of cookies we use:

  • Essential cookies: Required for login and core functionality (last for 30 days or until logout)
  • Analytics cookies: Help us understand how you use our site (can be disabled in your browser)
  • Preference cookies: Remember your settings and choices (last for 1 year)

You can control cookies through your browser settings, but disabling essential cookies may affect site functionality.

4. Data Sharing

We never sell or share your personal data with third parties for marketing purposes.

We only share data with:

  • Lemon Squeezy (payment processing)
  • Supabase (secure data storage)
  • Email service providers (for transactional and marketing emails)
  • Analytics providers (Cloudflare, Google, Microsoft) for anonymized usage data

All third-party services are bound by their own privacy policies and data protection agreements.

5. Data Retention

  • Account data: Retained as long as your account is active
  • Purchase records: Kept for legal and tax compliance (minimum 7 years)
  • Email communications: Stored until you unsubscribe or request deletion
  • Analytics data: Anonymized and aggregated, retained according to each provider's policy

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Object to data processing for specific purposes

To exercise these rights, contact us at hello@framerhub.io.

6. Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission (SSL/TLS)
  • Secure authentication via Supabase
  • Regular security audits
  • Limited access to personal data

While we strive to protect your information, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Framer CMS MultiFilter is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

8. International Users

We serve customers worldwide. By using our service, you consent to the transfer and processing of your data in accordance with this privacy policy.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

For questions about this policy or to exercise your rights, please contact us at hello@framerhub.io.